Buy Sony BRAVIA VE5-Series KDL-52VE5 52-Inch 1080p 120Hz Eco-friendly LCD HDTV

I just bought a Sony Bravia VE5 52 inch LCD TV last week, and I must say I am greatly disapointed by the product.
Yes, the picture quality is great but there is this delay of 2-5 seconds every time I change a channel. When I try to change the channel the screen goes blank for 2-5 secs before the next channel comes on. I called Sony customer service and they said that this delay is normal both with basic cable or with a HD receiver box connected to the TV and said I have to live with it. I am astounded as to how in this day and age with all this advancement in technology and Sony says it is normal to experience a delay while flipping channels. If I have 100-200 channels and if I want to browse/checkout few of them I must spend a heck of a lot of time in changing channels and waiting patiently for the channel to show up on my expensive 120Hz LCD TV. It's like spending approx $2000 on an advanced computer and saying it's ok if it's slow to turn on and it;s ok if it has a delay every time I go on the internet even if I have a high speed connection....would you live with that?. Also, the remote is poorly designed. The buttons that are most frequently used such as vol, channel up-down etc are placed in difficult to use positions. I mean you cannot easly hold the remote and glide you thumb to go to these buttons. Besides, the remote is roughly 12 inches long and after holding it for a while you can feel it uncomfortable. Below is my sincere recommendation:
1. Try to avoid buying a Sony....
2. If you really want to buy a Sony then make sure you've checked it out in a store or somewhere first thouroughly

I wish someone had warned me so I could have avoided this disapointment...but I guess you at least can.
FYI...I've always been a Sony fan...all my other electronics ...video and digital cameras etc... are sony. Get more detail about Sony BRAVIA VE5-Series KDL-52VE5 52-Inch 1080p 120Hz Eco-friendly LCD HDTV.